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Microsoft Outlook Training - Introduction/Intermediate
Microsoft Office 2000-2003
Application Overview:
Microsoft Outlook
Microsoft Outlook is a powerful communication and organizational tool. It also provides a calendar, task and contact management, note taking, a journal and web browsing.
Microsoft Outlook enables users to organize and prioritize e-mail messages quickly and easily, and new security settings offer increased support for junk e-mail filtering. Support for remote and mobile workers includes improvements to connectivity performance, such as better caching, and shared calendars. Obtaining information from a variety of locations is made easier with organizational tools, such as the Research Task Pane. Microsoft Outlook features
Archiving which removes items from your current Personal Folders list, such as E-Mail messages, calendar and
task items and automatically stores them in folders that have the same hierarchy and names as the folders in
the Personal Folders.
Microsoft Outlook lets you add
Contacts to mail merge documents, assign tasks,
send a meeting request, setup appointments, send a meeting request and create an all
day event.
Users:
Admin, Creative, Engineering, Finance, Legal, Marketing and IT Professionals as well as anyone who needs create, edit, distribute electronic messages, calendar events, contacts and tasks.
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Microsoft Office 2000-2003 Training
Microsoft Outlook
Introduction/Intermediate
Course Information
Duration: One-Day Course
Platform: Windows
Fee: $295 CDN (+GST)
This class is limited to eight people.
Course Overview
Learn to take advantage of the many communication and organizational features in this powerful program. In this course you will cover how to use the extensive number of tools in Microsoft Outlook to control your inbox, find contacts easily, manage your time and organize your tasks to improve office efficiency and communication.
Course Content
Managing Workflow with e-mail
- Creating a message with Attachments
- Flagging messages for follow up
- Deleting messages
- Creating an automatic signature
- Setting message options
- Creating folders
- Creating rules to automatically file e-mails into the folders
- Redirect unwanted mail
- Download junk mail filters
- Archiving non-current mail
- Using the auto archive feature
- Retrieving items from the archives
Improve Customer Relationships
- Creating a detailed contact sheet
- Linking contacts together
- Assigning and viewing categories
- Creating a mail merge with contact names, addresses and e-mail addresses
Managing Time Effectively using the Calendar
- Creating an appointment
- Creating a recurring appointment
- Assigning categories and colour appointment
- Setting up a meeting and quickly finding a mutually convenient time for all the attendees
- Tracking the attendee responses
Day Planning
- Creating a task with details
- Delegating the task
- Assigning categories to tasks
- Creating journal entries
- Managing the journal to track customer or supplier details
- Creating notes for small amounts of information
- Assigning categories and colour to note
Using Outlook's many productivity commands
- Adding columns or fields to each component of Outlook
- Sorting columns in ascending or descending order
- Using the Find and Advanced Find command to find items quickly
- Grouping items
- Using Outlook Today
Calendar Dates:
Jul 22, 2008
Jul 28, 2008
Aug 29, 2008
Sep 29, 2008
Oct 30, 2008
Dec 8, 2008
Download PDF of Course Outline
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